I called customer service and honestly they weren't any help besides the typical IT answer "let's try to restart it" really Becky?
I started to wear the watch on a area of skin that was ink free which seemed to help unless it slipped down to a tattooed region. I then thought that perhaps I should wear it, inside my forearm which was bare or on my other wrist which was less tattooed. For a watch that costs around $250.00 (special edition version) it should not be causing me this much stress.
Ready for the plot twist...
I tweeted to fitbit the other day, that I was going to talk about this issue on my site and I kid you not...that bitch is working now. Is "the man" watching or is it just a coincidence? I have no idea but I am just happy that all systems are a go.
Unfortunately, it is still not consistent and I honestly believe that they dropped the ball when they added only one light in the back for the hr detection, instead of their usual 2-3 lights. I never experienced this issue with my Charge 2 which had two lights and some people even stated that they used an epoxy sticker on their versa which has helped.
So does it work with tattoos? I have no idea ha!
Watch my vlog below for even more rambles about this issue as well the things that I love about this watch because honestly, I really do love it. I also share some exciting news aaaaand you get to join me while I do a private yoga class with my coworker/friend.